This letter is to update you on the Sprayology recall and our path forward.
As you are aware on October 9th, 2018 we issued a voluntary recall to our retailer. Thank you for your compliance. The situation has been very trying but the support and love we have received from our customers has seen us through and motivated us to become better and stronger.
We have decided to take this pause in production to make some changes. We will be increasing the alcohol and glycerin levels of the formulas from 9% alcohol to 20% and 10% glycerin to 15%. The alcohol increase will mean our directions will now say for ages 12 and older. The alcohol level is still very minimal over a month’s supply but it is the new HPUS recommendation for liquid homeopathic formulas.
Making the formula preservative changes will require new packaging and that will take some time. Right now we are projecting having your replacement products in late February to early March. While evaluating moving forward we have also decided to drop a few of our less popular formulas. We will not be producing Bone Builder, Snore Soother, PMS Support or Body Skin Tonic. If you returned these formulas we will be in touch to see what other replacements we can send you.
As the founder of Sprayology I would like to thank you for the patience, empathy and kindness you have shown me and Sprayology through this challenge. There were some very hard days and your phone calls and product testimonials kept us motivated. Thanks to YOU, Sprayology will continue to help people feel better naturally for years to come! We can be reached at 240-224-7866 if you have any questions.
Sprayology has issued a voluntary recall of all homeopathic formulas with expiration dates from 10/2019-7/2022.
This does not include our B-12 + Folic Acid or Daily Multi Vitamin Formulations.
Sprayology had no product test fails and no reports of injuries. Sprayology's manufacture had issued a voluntary recall of all water based products they produced due to a possible water contamination. For 18 years Sprayology has been passionate about providing our customers with the most effective and best quality homeopathic products on the market, so out of abundance of caution Sprayology decided to comply with the voluntary recall.
For more information on the recall or to receive replacement of your sprayology within the above dates please call or email us at 240-224-7866 or email@example.com
Everyone at Sprayology would like to thank our wonderful customers for their patience as we work through the recall process.